Exploring Inclusivity in Patient-Centered Health Care | Week of 10/5
Before the start of the week, I made sure to compile questions that were relatable to both visitors who are and aren’t visually impaired since I working with general patients, guardians, and friends of the building of health care I’m focusing on. I wanted to make sure I sent it out to people and institutions on after class last week so that I get responses to base my secondary feedback on. Half of the questions touched on the experience people have during a waiting period for an appointment. I asked to log or journal their typical emotions through each interval of the time there (each quarter of their time there). I’m also curious to what people resort to as a distraction when they feel anxious, upset, or bored when waiting. I would assume for those who can, most would answer that they’d go on their phone, but I would really be interesting in the range of response so that I get a good idea of how human behavior works within certain health care environments. And then aside from general questions, I wanted to get more specific answers from visitors who are visually impaired that relate more to my specific intervention. I want to see what interactions are most soothing to them based off of certain senses. Is one more effective than the other or do they carry the same weight? And most importantly, I wanted to get their take on what types of discrimination they experience within healthcare as well. We need to get a full scope of the multiple ways in which this system neglects people of a minority demographic and see if there’s some overlap with how I can absolve that in my installation.
After distributing the questions to people. I had to also brainstorm the different research probes that I can create after I get my preliminary feedback and research back. My goal is to create some method that deals with all three different senses that creates a verbal dialogue. Considering the pandemic, it became very difficult to create probes that don’t require physical interaction with the people and the probe you developed.Sound is one of the easier ones to think about because it’s easier than the others to approach for someone who is visually impaired. Because my installation wants to create some type of meditative response for the users, my plan is to have people listen to a medley of different meditative sounds and write or verbalize how they feel when listening to it. Touch seems to be one of the harder ones considering that anything effective needs to have a physical interactions but I’m trying to think of something that would work just as well over zoom or call. My idea for this is to create some type of questionnaire that gives choices that are fairly opposite. Questions like to you enjoy a stiff or conforming bed more could give me insight on how I need to approach the possible touch portion of my installation. And for light/visuals I been excited on exploring a probe that requires just the iPhone and some foam-core. I want to create different forms that go around the phone flashlight so that, with no lights on, we can see different lighting pattern that people can decide works best. Considering the times, I decided on Recording a video of the different variations to send to users who are visually paired.